Multi-Level Approval Workflows in Business Central
Multi-Level Approval Workflows in Business Central Their requirement looked like this: Sales Order Approval Flow : First approval → Sales Managers (any one of them can approve) Second approval → Finance Managers (any one of them can approve) Final approval → Director (only one user, final approver) What is Multi-Level Approval in Business Central? In Business Central, multi-level approvals are managed through Workflow User Groups . Sequence No. (1, 2, 3, …) → defines the order of approvals. Multiple users in the same sequence → means approvals happen in parallel for that sequence. Standard BC logic → all users in a sequence must approve (AND logic). If you need any one user to approve (OR logic) , a customization may be required. Step-by-Step Setup 1. Create a Workflow User Group Go to Workflow User Groups in Business Central. Add approvers with the correct Sequence Numbers . Example setup: Seq 1 → Sales Managers (2 users, either can approve) Seq 2 ...